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Enhanced 911 Fully Enhanced 911 was cut over in Louisville and Jefferson County on October 1, 1997. Fully Enhanced 911 consist of Automatic Number Identification (ANI) and Automatic Location Identification (ALI). Therefore if the call gets interrupted the call taker has an address to go along with the phone number. This upgrade coupled with the merger of EMS, Louisville Metro Police and Jefferson County Fire and Louisville Division of Fire into the MetroSafe Communications center provided the resident’s of Louisville/Jefferson County Metro faster service. Now all calls are selectively routed to the MetroSafe Telecommunications Center. No longer are your emergency calls picked up at one location and transferred to another after inquiring the nature of the emergency. The only exceptions to this are the Cities with their own emergency services, (i.e. Jeffersontown, Shively, etc.) in this case the call is transferred to them based on the Emergency Service Number (ESN). |
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Copyright © 2010
Jefferson County Fire Service
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